A seasoned industry leader with 20+ years in mortgage servicing, legal operations, and GSE strategy. Paul founded OLAF to bring innovation, compliance, and efficiency to firms nationwide.
Michael Messick, J.D.
Director of Legal Support Services & Strategies
An experienced attorney and mortgage-servicing executive with deep expertise in legal network management, compliance, and process optimization.
Sindy Garcia
Senior Manager of Billing Operations
Brings 15+ years of experience in billing, collections, and default operations, leading OLAF’s end-to-end billing performance with precision and accountability.
Monica Salgado
Senior Manager of Billing Production
A billing and accounting expert with 17 years of experience streamlining production workflows and financial reporting for large-scale legal operations.
Ashlee Schultz
Manager of Legal Support Services & Strategies / Senior Paralegal
Oversees litigation operations and legal compliance, leveraging a decade of experience managing complex portfolios and ensuring process integrity.
Lindsey Zamora
Manager of Billing Operations
Leads billing operations and client performance management, ensuring accuracy, efficiency, and compliance across all client portfolios.
Hazor Galindo
Supervisor of Collections
Brings 14+ years of expertise in accounting, treasury, and mortgage servicing, ensuring disciplined and compliant collections performance.
Paige Favaro
Supervisor of Legal Support Services & Strategies
Brings over a decade of experience in mortgage servicing, mediation management, and legal operations, including seven years at Dovenmuehle overseeing mediation and foreclosure portfolios.
Hillary Mathers
Supervisor of Legal Support Services & Strategies
Experienced in managing national attorney networks, legal operations, and performance compliance across foreclosure and bankruptcy cases.
Beatriz Reyes
Manager of Billing Production
A billing operations professional with 13 years of experience leading invoice production, collections, and client audit management with precision.
Sarah Allen
Team Lead, Billing Production
Ensures operational excellence through efficient billing production, automation, and quality control across legal billing platforms.
Tammie Henry
Team Lead, Billing Operations
A 20-year veteran in law firm billing and customer service, leading operations, client relations, and compliance-focused billing strategies.
Crystal Logsdon
Team Lead, Non-Routine Litigation Billing
Expert in mortgage servicing and process improvement, driving litigation billing accuracy and workflow efficiency across complex matters.
Christina Montanaro
Team Lead, Billing Production / Paralegal
Leads legal billing and client management with over a decade of paralegal experience, streamlining multi-department billing processes.
Tamika Davis
General Counsel (Merritt Webb Wilson & Caruso, PLLC)
An accomplished attorney with over two decades of experience in finance, contracts, and legal advisory for corporate and financial clients.